Hotel Policies

Check-in	From 14:00  Until 17:00
Check-out	From 08:00  Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	Visa Euro/Mastercard

Important Information

Please note that Ultra Broadbeach requires a credit card pre-authorisation or cash deposit upon check in to cover any incidental charges An AUD $1,000 deposit applies for any schoolies bookings You can request your preferred bedding configuration in the Special Requests Box at the time of booking Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability Please note that reception hours are as follows: Monday- Friday: 08:00 until 17:00 Saturday: 09:00 until 17:00 Sunday: 09:00 until 14:00 Guests arriving outside reception opening hours are kindly requested to contact the hotel in advance for alternative check in instructions Contact details can be found on the booking confirmation